Severe Service Requirements
July 9, 2022
A lot of Royal Oak drivers have asked whether or not they should use their severe service maintenance schedule, which is listed in their vehicle's owner's manual. It can be somewhat confusing, so we decided to consult an expert. Cricket Killingsworth is from QMI/Heartland, a manufacturer of automotive products and fluids. She's been in the automotive business for over 30 years and is a speaker, a trainer and a writer.
Cricket says there's so much confusion on this topic because, "Most owner's manuals actually have two maintenance schedules. Sometimes these are called 'regular service' and 'severe service.' Sometimes they're simply called Schedule 1 and Schedule 2. A severe service schedule recommends that things like an oil change, air filter replacement and transmission service be done more often: either in fewer miles or in less time."
Foreign and domestic vehicle manufacturers create a specific schedule for each vehicle they manufacture. So there isn't one generic schedule that applies to all vehicles. In addition to your owner's manual, Royal Oak automotive repair centers (including Top Tech Auto Repair Royal Oak) subscribe to information services that provide the auto maintenance schedules for every vehicle - so they can help Royal Oak drivers know when to take care of needed services. Below is a typical definition for severe service.
- Most trips are less than four miles/six and a half kilometers
- Most trips are less than 10 miles/16 km and outside temperatures are below freezing
- You drive regularly in very hot Michigan weather
- The engine is at low speed most of the time (not on the freeway)
- Stop and go driving
- You drive in in dusty or muddy conditions
- You routinely tow a trailer, haul heavy loads or carry a car-top carrier around Royal Oak
It's common sense for Royal Oak drivers: Just a few minutes at higher speeds allows the moisture in the oil to evaporate. Very short trips, or trips of less than 10 miles when it's very cold, don't allow the engine to heat up enough to get rid of the water. And water in the oil leads to damaging sludge. Also, towing and heavy loads raise operating temperatures and cause fluids to break down faster. Dusty and muddy driving around Royal Oak means that more dirt will get past the air filter to contaminate the fuel system and engine oil.
The bottom line is that you need to decide for yourself if the regular or severe service schedule is right for you, based on your driving habits. Look at your owner's manual or talk with your Top Tech Auto Repair Royal Oak service advisor who can help you know which schedule to follow.
Here is what a fleet manager said recently: "Since city miles are generally tougher on vehicles than highway miles, we use the manufacturer's severe service schedule as the basis for our preventative maintenance program. We massage those schedules over time, increasing or decreasing the service intervals so that they make the most sense. There is a little bit of art to go along with the science."
Make an honest evaluation of your driving habits. Unless you do mostly Michigan highway driving in moderate weather, you'll likely have a fairly good amount of severe service mixed in. Some Royal Oak drivers just want to play it safe and follow the severe service recommendations, rather than analyzing how they drive each month.
Ask us for help evaluating your driving and service needs.
Top Tech Auto Repair Royal Oak
3110 Rochester Rd
Royal Oak, Michigan 48073
248-585-0980
http://www.toptechautorepairroyaloak.com
Need Service?
More articles from Top Tech Auto Repair Royal Oak

You Are the Fluid Detective! (Leaking Fluids)
March 22, 2026
When you see some liquid sitting underneath your vehicle, your mind starts churning. Is that normal? Is that something serious, or did I just spill my drink? Heres a quick list of what those fluids look, smell and feel like, as well as what they might be. No, we dont recommend you taste them to ... More

A Most Important Part (Serpentine Belt Replacement)
March 15, 2026
Your vehicles engine is an engineering work of wonder with many complex parts working in harmony to get you down the road. One of those simple but important components is called a serpentine belt. It is driven by a pulley on the engine and transfers that power to many of your engines most importa... More

Battery Replacement for Your vehicle
March 8, 2026
Modern vehicles in and around Royal Oak run on 12 volt electrical systems. 12 volts is enough to get the job done for Royal Oak drivers without having so much power that there is danger of electrocution. But today's vehicles have more electrical components and do-dads than ever before. This real... More
